Contact information
A real person reads every email. There is no ticket queue and no phone tree.
We reply within one business day, usually sooner.
What to include
If your message is about an order, include your order number. It is in your confirmation email. That one detail saves a round trip and gets your problem solved a day earlier.
What we can help with
- Starting a return within your 30 nights, including a prepaid label
- Tracking that has stopped moving, or a parcel marked delivered that is not there
- A damaged, faulty or wrong item
- Changing or cancelling an order that has not shipped yet
- Questions about the fan before you buy
Trading name
Hushwind